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BEL Furniture has got arrangements to deliver your valued furniture at your home with utmost care and diligence. The charges for such delivery are very reasonable. Licensed, Fully insured ,Independent contractors handle your precious furniture items.

Convenient Four Hour Windows for Delivery

Once scheduled for delivery on a particular day, you will be advised four hour window call from our delivery service company, giving you comfort of not waiting the whole day. For convenient and fast delivery, the correct phone numbers and address with zip codes, be provided at the time of purchase.

The merchandise will be made available to you during that 4 Hour window only. However, in the event of any delay due to traffic conditions, you will be kept informed by the delivery company. BEL Furniture does not assume any responsibility for such delay beyond control.

Unwrapping material

Our professional team of delivery persons will arrange for removal of packing material from the furniture and place those furniture items at place requested by customer.

Acknowledgement by customer to Delivery Company Staff

Signatures will be obtained by the personnel of Delivery Company from the customer while delivering furniture items. If the customer is not available personally at home, he/she is advised to assign inspection and delivery slip signatures to another adult member of the family. BEL Furniture will not deliver any item of furniture without signatures of customer or his/her mandated person.

On Scheduled Delivery date, non delivery due to unavailability of customer/representative will attract additional charge of same value. However, if the customer requests any changes in the delivery date/time, it should be requested 2 days prior to delivery date and it will be free of charge.

For Same day/Next day delivery the charges are Non Refundable.

Manufacturers Warranty

Manufacturer warranty is limited to a period ranging from 90 days to 12 months, depending upon the manufacturer. This warranty covers only manufacture defects, material and workmanship.

Reporting of Claims relating to Delivery

Customers can report any delivery related claim to our customer support department, within 5 days of receipt of Furniture. For reporting defects in the furniture, please arrange to call (832) 358 8899 X 222 immediately.

Any damage to your home/business property, by delivery staff, needs to be reported to customer service department immediately. BEL Furniture will not entertain any claims, once the driver and delivery company personnel leave the property of Customer.

Inquiries

Any delivery related inquiries can be made to any of our showroom or Corporate office at 832 358 8899 X 230

 
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